Terms & Conditions
Effective Date: August 24, 2025
By downloading, installing, or using SparkyPal (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.
1. Description of Service
SparkyPal is an AI-powered electrical assistant that provides:
Electrical Q&A and troubleshooting
Voice input and speech recognition
Document upload and search (Pro users)
Chat history and conversation management (Pro users)
Subscription-based premium features
2. User Accounts
2.1 Account Creation
Provide accurate and complete information.
Keep your login credentials secure.
You must be at least 18 years old to use the App.
2.2 Account Responsibilities
You are responsible for all activity under your account.
Notify us immediately of unauthorized use.
Accounts may not be shared with others.
2.3 Profile Management
Manage account details through your profile.
Keep your information up to date.
Control privacy and data preferences via profile settings.
3. Subscription and Payment
3.1 Free Tier
5 questions per day.
Basic features only.
No document uploads.
Chat history stored temporarily on device.
3.2 Premium Subscription (Pro)
Unlimited questions.
Document management.
Voice recognition.
Persistent chat history with cross-device sync.
History management tools.
Priority support.
3.3 Payment Terms
Subscriptions billed in advance.
Prices may change with notice.
Refunds follow app store policies.
Cancel anytime.
4. Content and Intellectual Property
4.1 Your Content
You retain ownership of uploaded content.
You grant us a license to process/store it.
You are responsible for its legality.
4.2 Chat History
Free users: Conversations stored temporarily, cleared on app close.
Pro users: Stored persistently, synced across devices.
You retain ownership of chat content.
We process chat data to provide responses and improve the service.
4.3 Our Content
The App and its materials are protected by IP laws.
Do not copy, modify, or redistribute our content.
AI responses are informational only.
5. Data Management and Privacy
5.1 Your Data Rights
Access, modify, or delete personal data.
Manage chat history (Pro users).
Export your data upon request.
5.2 Chat History (Pro Users)
View all conversations.
Search conversations.
Delete individual or all conversations.
Sync across devices.
Control preferences in your profile.
5.3 Data Retention
Free users: Chat cleared on app close.
Pro users: Chat stored until deleted or account removed.
Account data kept while active.
You may delete your account and data anytime.
6. Acceptable Use
6.1 Permitted Use
Use only as intended.
Comply with laws and respect others’ rights.
6.2 Prohibited Use
Do not:
Use the App for illegal/harmful purposes.
Reverse engineer, hack, or interfere with the App.
Use automated systems to access the App.
Infringe third-party rights.
7. Disclaimers
7.1 Service Availability
We strive for uptime but do not guarantee uninterrupted service.
Features may change or be discontinued with notice.
The App is provided “as is” without warranties.
7.2 AI Responses
Responses are informational only.
Accuracy is not guaranteed.
Consult qualified professionals for critical issues.
We are not liable for reliance on AI outputs.
7.3 Data Storage
We use security measures but no system is 100% secure.
We are not liable for unauthorized access.
You are responsible for securing your account.
8. Termination
8.1 By You
Stop using the App at any time.
Delete your account via profile settings.
Deletion is permanent and irreversible.
8.2 By Us
We may suspend or terminate your account if:
You violate these Terms.
Fraudulent activity is detected.
Required by law.
The service is discontinued.
8.3 Data After Termination
All personal data, chat history, and documents are permanently deleted.
Data deletion cannot be undone.
9. Contact
Questions or requests: support@sparkypal.app
10. Changes to Terms
We may update these Terms periodically and will notify you of material changes.